The overwhelming majority of business owners will acknowledge that they lost at least one big client/customer. The rest simply won’t admit it. Many will tell you that it was completely avoidable and had they known about certain issues the client was having it would have been resolved and the client would still be one. Spero Survey Service provides you just that opportunity. Clients are surveyed with twenty-four hours of receiving delivery of your product or service, this will bring to light any issues right away and afford you the opportunity to resolve them and keep the customer/client.